Run the Office for Mac License Removal Tool. ![]() If you're still seeing this error, try this: Try restarting your Mac and activate again. ![]() This is a server issue that occurs when trying to activate Microsoft 365 for Mac. If the page loads, your internet connection is working. You can do this by opening your internet browser and going to. When you are trying to activate Microsoft 365 on a Mac, you might encounter the message “An unknown error has occurred” followed by an error code.īefore trying the following troubleshooting steps, make sure the internet is working on the Mac you're trying to activate on. ![]() Office for Mac activation error: “An unknown error has occurred”
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